Privacy statement

Data Protection Statement

We record your personal details, in written form and on our computer system, in order to provide you with clinical care and dispensing services. 

For legal and professional reasons we are obliged to retain such data for a significant period after our last contact with you.

The advice from our professional bodies, the General Medical Council, College Of Optometrists, British Orthoptic society is that this should be 10 years after our last contact in the case of adults, or in the case of children 10 years after they were last seen or their 25th birthday, whichever is the later. After that time we will anonymise your data so you will no longer be identifiable on our database.

We understand that holding your data is a significant responsibility and we give the following undertakings

  • We will only ask and store data that is necessary to provide you with nhs clinical services
  • That data is held in mutliple formats : paper records which are stored in a secure enviroment, computerised records which can only be accessed by our own staff, who use PINs to maintain security.
  • We may share your data with your GP or the Hospital Eye Service.
  • We will not supply your data to any 3rd party for commercial purposes.
  • You have the right to inspect the data we hold about you, and will make any corrections that you request as soon as practically possible.
  • We will use your contact details to let you know when your appointments are due

If you have any concerns about the data that we hold about you, your children or other adults for whom you are responsible, then please raise these with Mr A Holliday, in the first instance.